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I was talking to my parents the other night and they were commenting on a recent edition of "Hometown News" that is delivered to their Ormond Beach home.
They had observed that our company's weekly edition in Volusia County had so many stories and features that the daily newspaper in Daytona Beach seemed to miss. More puzzling, the Hometown News would actually publish other news stories on a more timely basis than the daily.
My Mom and Dad represent the kind of customers a newspaper company dreams about these days. They get two dailies delivered every morning. They look forward to the weekly, too. They make many buying decisions based on ads and they are occasional visitors to several newspaper Web sites.
They are also the kinds of customers newspaper companies once arrogantly believed would "always be there." Hence, they are the kinds of customers many newspapers have taken for granted.
In addition to noticing that the daily newspaper is chasing the weekly for some of the news, they also have noticed the daily is changing. Long-time features that they had come to expect when they pay their subscription fee are gone. The papers are getting thinner. Their observation: "Newspapers are really going downhill," my Mom told me the other night.
Ah, really? I mean, you weren't fooled? Damn. Some newspapers have been trying so hard to deceive you. Seems like a good idea for a book...
So, I am fighting off this summer cold and surfing a bit on the computer when I came across an item on Jim Romenesko's addictive Poynter.Org page. Dean Miller, executive editor of the Post Register in Idaho Fall "says the problem with (newspaper industry) layoff stories is that they provide zero context. He'd like to see a Romenesko Contextual Calculator that shows what percentage of staff is being laid off," Jim writes.
Read Miller's piece, "The Problem With Layoff Stories," here:
The Problem With Layoff StoriesOf course, I have to respond... Blame the cold meds.
While Dean Miller's idea for a contextual calculator seems a well-intentioned concept, it begs the larger question: Why start now?
In what other previous circumstances might a "contextual calculator" have been utilized?
Did the daily newspaper industry apply a contextual calculator when it began to cut reporting positions and features in the past decade with no other goal than to protect 25-40 percent NOI when revenue began to be siphoned off by the Digital Age?
Did the daily newspaper industry apply a contextual calculator when it removed readers' favorite features (TV listings, stock tables, local political cartoonists, local film reviewers, "chicken-dinner" news, reader-submitted items, calendars, et al) from its pages?
Does the daily newspaper industry apply a contextual calculator when it reports on ABC/FAS-FAX circulation figures but omits the layered realties of third-party sales, "the 25-percent rule," et al from readers and advertisers?
Does the daily newspaper industry apply a contextual calculator when errors are magnified daily because seasoned (i.e. "expensive") pro's are pushed out and replaced by cheap labor that makes rookie mistakes?
Does the daily newspaper industry apply a contextual calculator when it departs from basic customer service like delivering a paper precisely where the reader requests it and guaranteeing a delivery time?
Does the daily newspaper industry apply a contextual calculator when it increasingly farms out every job from reporting to photography to newspaper delivery to free-lance non-employees?
Does the daily newspaper industry apply a contextual calculator when it rejects audience-friendly zoning opportunities and creative publishing tools like address-specific delivery to embrace a one-size-fits-all methodology for a broad spectrum of diverse peoples over diverse geographies?
Does the daily newspaper industry apply a contextual calculator when it stands by and allows the death of photojournalism as a valued and respected practice?
Does the daily newspaper industry apply a contextual calculator when it promotes the death of a "local voice" as it drives columnists, editorial cartoonists and daily, local editorial opinions from its pages?
Does the daily newspaper industry apply a contextual calculator when it abandons its watchdog role in a community and succumbs to the trend of "light" news?
Does the daily newspaper industry apply a contextual calculator when, in the Internet push, it fails to note that so many weak Web sites are really a front for the lucrative bonanza some publishers envision when they can stop buying newsprint by the ton and stop spending so much money to deliver a "newspaper?"
"Clarity Movement?" If the request is to be clear or even fair, then there is much that must be put into context. It strikes me, however, as a little late in the game to cry "Context!" in the aftermath of so much daily newspaper industry arrogance.
I know I am painting with a rather broad brush and I know that good people are doing some good work. There are some innovative publishers and editors working to create and broaden the intuitive media perspective and to invest in the various futures. The problem is that too many others are doing the cut and run. So, before anyone works too hard to apply context to certain aspects of the dilemma, perhaps the entire situation needs an honest evaluation.
More later,
Mark